International payment instructions
In the opening hours you may also contact the bank by phone 05555 (from abroad: +47 915 05555).
|Nettbank/internet bank registration field||Explanation|
|Fra konto (From account)||
Be careful not to select the wrong account. Be particularly careful when using the wheel on the mouse.
|Til konto (IBAN) (To account (IBAN))||IBAN (International Bank Account Number) is mandatory when transferring money to countries in the EU/EEA. You will usually find the IBAN number on invoices or stationary from the beneficiary of the payment. See examples of IBAN numbers from various countries. Please contact the beneficiary if you cannot find an IBAN number. Bank customers can find out their IBAN number from their bank.|
|Mottakerregister (Recipient registry/file)||Information about the beneficiary and the beneficiary's bank will automatically be entered in the register of beneficiaries in the online banking service when you register an international payment. For subsequent payments to the same beneficiary, the name, address and bank information will be retrieved automatically. You only need to enter a previously used beneficiary account number, or click on the icon to the right of 'To account'. You can also enter beneficiaries in advance via the menu option 'Register of international beneficiaries' under 'Pay' and 'Register of beneficiaries'. You can register up to 200 beneficiaries. Remember to update your register of beneficiaries in the event of changes to names and addresses etc.
Write a dot «.» in empty address lines if the system gives error messages.
It is important that the name of the beneficiary is identical with the name in the records of the beneficiary bank.
If the beneficiary’s name is to long for the field, use the first address line for the rest of the name. Write the beneficiary’s name in full and not make any abbreviations. Shorten the address if the name and address is too long for the fields.
|Forfallsdato (Due date)||The due date can be up to 13 months hence. The date is entered in the following manner: DDMM. For due dates that are more than 12 months hence, the year must also be entered in the following manner: DDMMYYYY|
|Valutasort (Currency)||When a different currency than NOK is selected, the box with the field showing the equivalent value in NOK will expand. Click 'Calculate value' if you would like to know roughly how much this will be in NOK. Please note that the exchange rate used in the calculation is only advisory.|
|Overføres i (Transferred in)||If the payment is to be transferred in a different currency than the one selected under 'Type of currency', this must be stated here. If 'Transferred in' is the same as 'Type of currency', you are not required to fill in this field. In some cases, Sparebanken Vest will translate the amount into a different type of currency if this is to your advantage.|
|Prioritet - normal eller hastebetaling (Priority - normal or urgent)||
|Omkostninger betales av (Charges are paid by)||
Payments made across borders normally incur charges both in the sender bank, beneficiary bank and sometimes in intermediary banks. In the field 'Charges are paid by', you must select who is to pay the charges in connection with the transfer. If this has not been specified in the agreement with the beneficiary of the payment, we recommend that you select the alternative 'The sender only pays charges in Norway'. See the price list. In some cases, Sparebanken Vest overrules these instructions because of official regulations and otherwise in cases when this is advantageous for the transaction.
|Faks til mottaker (Fax to the beneficiary)||Here, Sparebanken Vest can send a confirmation in English via fax to the beneficiary, yourself or others. If you enter your email address in the field, we will send an email instead. (Remember that we also issue a complete debit statement, which is available in the online banking service's archive function the following business day.)|
|Myndighetsrapportering (Report to the regulatory authorities)||
The options in the ‘Type of payment’ list are in accordance with official requirements and are sent to the Directorate of Customs and Excise. Private persons sending maintenance/support to persons abroad use the field 'Inheritance, gift etc.'. A description must also be provided in 'The amount concerns' field. Also see the other options in the field. The reporting requirement is based on the Foreign Exchange Register Act of 28 May 2004, and the data is used for statistical purposes and in connection with combating crime.
|BIC/SWIFT-adresse (BIC/SWIFT-address)||BIC (Bank Identifier Code) is used to identify banks in the SWIFT system (Society for Worldwide Interbank Financial Telecommunication). BIC consists of eight or eleven characters and is mandatory for payments to many countries and always when an IBAN number is used. Only the SWIFT/BIC of the beneficiary's bank is to be stated. You can search for BIC/SWIFT here.|
|Bankkode (Bank code/clearing code)||The bank code consists of digits and is used to identify the beneficiary's bank in national clearing systems. The bank code is not to be filled in if an IBAN number is used. For payments to the USA, you must register the FW + Routing Number/ABA (e.g.: FW999999999).|
When due date and entry date is the same:
- On banking days (Monday to Friday) between 7 a.m. and 3.30 p.m.:
The payment will remain in the file for Scheduled payments for up to 30 minutes before it is released for handling in the bank.
- On banking days (Monday to Friday) after 3.30 p.m. and on non banking days (Saturdays and Sundays):
The payment will remain in the file for scheduled payments until 7 a.m. on the next bank day.
When the payment has status "til forfall" (not handled) it may be "Endres" (amended), "Slettes" (deleted) or "Stoppes" (stopped) from "Forfallsmappen" (scheduled payments).
*) When the payment is "Under behandling" (being handled), it will still be in "Forfallsmappen" (the file for scheduled payments) until it is effected by the bank. In this period (when it is being handled) the payment can not be "Endres" (amended), "Slettes" (deleted) or "Stoppes" (stopped). Please call the bank immediately on phone no.: +47 55217230, if changes are required at this stage. We may also be able to help if you call after the payment has been handled.
When due date and entry date is not the same:
The payment will remain in "Forfallsmappe" (the file for scheduled payments) until early morning on due date and may only be "Endres" (amended), "Slettes" (deleted) or "Stoppes" (stopped) before that. See *) above.
Debiting your account
Please observe that on the handling date in the bank, the equivalent of the amount in currency will be reserved on your account based on an estimated rate of exchange. After the accounting records have been processed in the bank during the night, the reserved amount will be replaced next morning based on the Bank's actual rate for the transaction. There will usually be a difference between the estimated and the actual rate of exchange.
Cancellations by the bank
The payment will be cancelled by the bank if the payment cannot be made because of insufficient funds, insufficient instructions etc. The status of the payment will then be changed and it will be moved to "Stoppede betalinger" (stopped payments) in "Forfallsmappen" (the file for scheduled payments). It is therefore of importance to check the file for scheduled payments during first the days after due date.
You will find the debit advice under "Utførte betalinger" (completed payments) in the internet bank.
Official receipts are available the next banking day under “Søk i meldingsarkivet” (Search the message archive) of the Internet Bank. “Dokument type” is “Melding om betalinger” (Advice of payments). The receipts include full details on charges and the exchange rate. Please contact us on tel 55217230 if you in the future will like to have the advices in English.